FAQ
SHIPPING & DELIVERY
- How long will it take to deliver my package?
Domestic orders can expect ~1-3 business days handling time and 1-3 business days for priority shipping or ~3-7 business days for standard shipping. The estimated delivery times vary based on destination. PAWTY THINGS does not have control over the exact shipping times.
- How can I exchange or refund them?
- My country is not in your drop down country list, can I still order from your site?
Please reach out to us at pawtythings@gmail.com and our Pawty Pawtners will be happy to help with your special request.
- I am purchasing multiple items - is there a discount on shipping?
GENERAL
- I am unsure about the size, help!
Please refer to the dimensions listed on the product page. If you are still unsure, our Pawty Pawtners will be happy to help suggest a size to you. Give us a nudge at help@pawtythings.com.
- Are there any discount opportunities? I'm a returning customer.
If you've purchased an item from us before, you can receive 15% off your next order by leaving a product review with a picture on our website. Email us at pawtythings@gmail.com to learn more!
- How can I be featured on your website and social media?
Tag us on Instagram (@pawtythings) for a chance to be featured on our website and social media!
- I still have questions and concerns. Where do I go?
PAWTY THINGS prides ourselves in our exceptional customer service for the incredible Corgi, Shiba, and Frenchie community. Send us a message at pawtythings@gmail.com with your inquiry and we'll be happy to help.
COLLABORATIONS
- I want to become a brand ambassador for PAWTY THINGS, how do I sign up?
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You are 18 years old or over.
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You have exceptional Instagram engagement statistics and your account must be public.
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You are based in the United States.
Due to the number of applications we have on a daily basis, we may not reply to every application. Thank you for understanding!